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Spot offers at Wipro BPO Belapur for voice process Topic: Spot offers at Wipro BPO Belapur for voice process

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yogiloverboy
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Quote yogiloverboy Replybullet Topic: Spot offers at Wipro BPO Belapur for voice process
    Posted: 30Jun2010 at 3:23pm

Spot offers at Wipro BPO Belapur for voice process

Summary
Experience:

0 - 2 Years

Location:

Navi Mumbai

Compensation:

Rupees Less Than 50,000 - 1,50,000

Education:

UG - Any Graduate - Any Specialization PG - Post Graduation Not Required

Industry Type:

BPO/ITES

Role:

Associate/Sr. Associate -(NonTechnical)

Functional Area:

ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

• Responsible for customer service turnaround within set time frames.

• Maintain a record of processed case reference numbers for logistics.

• Ensure accurate documentation of customer profiles.

• Handle written customer correspondence on behalf of the client.

• Communicate with operations staff on client issues, policy change etc.

• Should be able to communicate effectively with clients (IFA’s) based out of UK.

• Passing the case to the relevant Q based on information given/missing.

• Should be able to analyse customer requirements & process cases accordingly.

• Call up the IFA’s to get information about the applicant.

 

Job Description

- Candidates should possess good analytical skills.

- Good communication skills.

- Comfortable with night shifts.

- Good with the use of computers.Candidates should be flexible in their approach and go the ‘extra mile’ when required, for      example when work volumes are high.

- Transport Boundary :- Kalyan To Sion & Navi Mumbai.

 Regular college students cannot apply

- Graduates/Undergraduates/Diploma Holders

- Those interested can walkin for an interview on any weekdays between 11.00 am to 3.00 pm.

- Candidiates should carry an updated resume & photograph.

 Kindly carry your org docs to collect spot offers

 Address :- 3rd Floor , Tower 7 , CBD Belapur Railway station complex. CBD Belapur.

 30954793

 Contact Person:Meghna

Keywords: UK process, Good communication skills

Company Profile

Wipro BPO India is committed to offering quality and long term services to its customers. There are mainly three areas where Wipro focuses – knowledge processing, equipping BPO technology, and reengineering the business process.

Wipro is more than just a BPO as it places the customer first, thus making every effort to ensure that all client requirements are duly fulfilled.

The headquarters of
Wipro BPO India is in Bangalore. Professionals at Wipro BPO India work towards making new innovations, offering new talents, a framework for self- sustainability, and domain knowledge. The services offered are customized and cost- effective. The services that are offered are meant for various industries as mentioned below:
• Travel and Hospitality
• Banking and Capital Markets
• Telecom
• Healthcare sector
• Insurance
• Hi-Tech Manufacturing
Contact Details
Company Name:

Wipro BPO Solutions Ltd

Executive Name:

Wipro BPO

Address:

Wipro BPO Solutions Ltd
Wipro BPO, Tower7, 3rd Floor, Above CBD Belapur
Station, CBD Belpur, Navi Mumbai, Mumbai,
Maharahstra - 400706,INDIA
MUMBAI,Maharashtra,India 400001

Email Address:

meghna.kunnath@wipro.com

Telephone:

91-22-30954793



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